Fear is an incapacitating force. There are many occasions when companies tackle certain projects with too many precautions, with fear, and that is why they do not succeed in developing their maximum potential.
Fear is an incapacitating force. There are many occasions when companies tackle certain projects with too many precautions, with fear, and that is why they do not succeed in developing their maximum potential.
The key to the success of implementing a mixed objective and competency assessment model is precisely the courage of a company that wants to work with maximum transparency.
Following the success of a pilot project conducted in Spain, the second stage is being carried out, where the system is being implemented in the other markets where the company operates in Europe, Latin America and the USA.
It is very common for a performance assessment model to focus on competencies or on objectives, but a mixture of both is more difficult to find. In order to design and start up a project of this calibre, the company has to be firmly committed to team development and to a transparency-based leadership model.
This hotel sector firm’s catchphrase when tackling this model’s design was very clear: “zero fear” when it comes to addressing challenges, adopting innovations, raising doubts and growing from them. This attitude was pivotal to achieving success in an ambitious project and enabled its design to be tailored to its needs, considering the keys to performance in its sector and the talent map needed to cover very fast internationalisation.
In a project of this magnitude, clearly defining the business needs the model has to meet is crucial:
The model was started up in three steps: